Salem's Best Banks [Updated 2025]

In this article, I have reviewed a total of 14 banks in Salem to help you make an informed decision when it comes to your financial needs. These banks have been carefully evaluated based on their customer service, range of products and services, interest rates, and overall reputation in the community.

Whether you are looking for a bank with convenient branch locations, competitive savings rates, or exceptional online banking capabilities, I have got you covered. So, sit back, relax, and let me guide you through the top banking institutions that Salem has to offer.

Salem Five Bank

Highlights
Helpful loan officer
Responsive team
Smooth closing process
Friendly tellers
Short wait times

Let me start by saying that when it comes to finding a reliable and trustworthy bank in Salem, look no further than Salem Five Bank. From the moment I stepped into their branch, I was greeted by friendly tellers who were eager to assist me. Their exceptional customer service set the tone for my entire visit.

One of the highlights of my experience at Salem Five Bank was the helpful loan officer who took the time to truly understand my financial needs and guide me through the various options available. Their expertise and professionalism were evident, making me feel confident in my decision to trust them with my banking needs.

What truly impressed me about Salem Five Bank was the responsive team. Whether it was over the phone or in person, I never had to wait long for a response. Their efficiency and attention to detail made the whole process of opening an account seamless and stress-free.

Another aspect that stood out was the smooth closing process. Dealing with paperwork and financial transactions can often be tedious, but Salem Five Bank made it a breeze. Their organization and professionalism ensured a smooth and hassle-free experience.

Lastly, the short wait times at Salem Five Bank were a pleasant surprise. I never had to endure long lines or wait in frustration. It's clear that they value their customers' time and strive to provide efficient service.

In conclusion, I highly recommend Salem Five Bank for anyone in Salem looking for a banking institution that offers exceptional customer service, helpful loan officers, a responsive team, a smooth closing process, and short wait times. Don't miss out on the opportunity to experience top-notch banking with a touch of friendliness.

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Eastern Bank

Highlights
Helpful and friendly
Old school charm
Above and beyond
Neighborhood feel

Upon entering Eastern Bank, I was immediately struck by the helpful and friendly atmosphere. The staff welcomed me warmly and were eager to assist me with any questions or concerns I had. It was refreshing to encounter such a welcoming environment in a bank.

What stood out the most about Eastern Bank was its old school charm. The interior had a classic and timeless design, giving the bank a unique and nostalgic feel. The teller windows had beautifully crafted decorations, reminiscent of a bygone era. This attention to detail created a pleasant and charming ambiance.

But Eastern Bank goes above and beyond in more than just their aesthetics. Their customer service is exceptional. The staff took the time to listen to my needs and offered personalized solutions that best suited my financial goals. They were patient and knowledgeable, ensuring that I understood all aspects of the services they provided.

One aspect that truly sets Eastern Bank apart is its neighborhood feel. The bank is deeply involved in the local community, supporting various charitable causes and hosting events. This commitment to the community fosters a sense of trust and loyalty among their customers.

In conclusion, Eastern Bank in Salem impressed me with its helpful and friendly staff, old school charm, exceptional customer service, and neighborhood feel. If you're looking for a bank that goes the extra mile, Eastern Bank is the perfect choice.

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North Shore Bank

Highlights
Great location
Extremely friendly personal
Love going here
Excellent service
Products for all banking

North Shore Bank in Salem offers a great location, conveniently situated in the heart of the city. As soon as I entered, I was greeted by an atmosphere that exuded warmth and professionalism. The friendly and personable staff made me feel welcome right away, alleviating any concerns I had.

One thing that stood out during my visit was the level of service provided. The staff at North Shore Bank are true professionals, always ready to go the extra mile to assist their customers. They took the time to understand my needs and patiently answered all my questions. It's not often you find a bank where the staff genuinely cares about your financial well-being!

I love going to North Shore Bank because they offer a wide range of products for all banking needs. Whether you're looking for a basic checking account or complex investment services, they have you covered. The options they provide are diverse and cater to a variety of financial situations.

Overall, my experience at North Shore Bank in Salem was excellent. The friendly staff, convenient location, and exceptional service make it an ideal choice for anyone seeking a banking partner. If you're in the area, I highly recommend giving North Shore Bank a visit. You won't be disappointed.

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Bank of America Financial Center

Highlights
Lovely office
Great customer service
Knowledgeable staff
Efficient transactions

Walking into the Bank of America Financial Center in Salem, I was immediately taken by the lovely office space. The decor was modern and inviting, creating a comfortable atmosphere for both customers and staff. It was evident that a lot of thought had been put into creating a pleasant banking experience.

What really stood out to me was the exceptional customer service. From the moment I walked in, the staff greeted me with warm smiles and genuine enthusiasm. They were attentive to my needs and went above and beyond to address any questions or concerns I had. It was truly a refreshing experience to be treated with such care and respect.

The staff at the Bank of America Financial Center in Salem were also incredibly knowledgeable. They took the time to explain various banking options and products in a clear and concise manner. Their expertise helped me make informed decisions about my financial goals.

One aspect that impressed me was the efficiency of transactions. The bank had streamlined processes in place, ensuring that waiting times were kept to a minimum. Whether I needed to deposit a check or inquire about a loan, the staff worked swiftly to assist me, saving me valuable time.

Overall, the Bank of America Financial Center in Salem exceeded my expectations. With its lovely office, great customer service, knowledgeable staff, and efficient transactions, it is definitely a top contender for the best bank in Salem.

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TD Bank

Highlights
Online appointment booking
Prompt issue resolution
Excellent customer service
Proactive communication
Helpful and friendly staff

Let me start by saying that TD Bank in Salem truly stands out when it comes to providing top-notch banking services. From the moment I stepped into the branch, I was greeted with a warm and friendly smile by the staff, which immediately put me at ease.

One of the highlights of TD Bank is their online appointment booking system, which allowed me to schedule a meeting at my convenience. This not only saved me time but also ensured that I received personalized attention during my visit.

What impressed me the most about TD Bank was their prompt issue resolution. I had a minor concern during my visit, and the staff went above and beyond to address it swiftly and efficiently. Their dedication to resolving customer problems left a lasting impression on me.

The customer service at TD Bank is truly exceptional. The staff was not only knowledgeable and professional but also took the time to patiently answer all of my questions. Their proactive communication approach kept me informed about the latest updates and offerings.

Lastly, I must highlight the helpful and friendly nature of the entire staff. They made me feel valued as a customer and went out of their way to ensure my banking needs were met.

Overall, TD Bank in Salem offers an outstanding banking experience. With their online appointment booking, prompt issue resolution, excellent customer service, proactive communication, and helpful staff, they have certainly earned a spot on the list of the best banks in Salem. If you're looking for a bank that goes above and beyond to meet your needs, TD Bank is the perfect choice.

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Santander Bank Branch

Highlights
Helpful staff
Friendly
New location
Generic appearance
System issues

I was pleasantly surprised by the helpful staff at Santander Bank Branch. From the moment I walked in, they greeted me with warm smiles and a genuine willingness to assist. It was refreshing to see a bank with such friendly employees, as it truly made me feel welcome.

The branch is situated in a new location, which added a touch of modernity to the overall ambiance. However, I couldn't help but notice that the bank's appearance was a bit generic. While it may not have stood out in terms of aesthetics, the staff more than made up for it with their exceptional customer service.

Unfortunately, during my visit, I encountered some minor system issues, which led to a slight delay in assisting me. Nevertheless, the employees handled the situation efficiently and apologized for the inconvenience.

Overall, Santander Bank Branch in Salem offers a pleasant banking experience with its friendly staff and newly relocated branch. Despite its somewhat generic appearance and minor system issues, the helpfulness of the employees outweighs these drawbacks. If you're looking for a reliable and customer-oriented bank, Santander Bank Branch may just be the perfect fit for you.

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Metro Credit Union - Salem

Highlights
Exceptional customer service
Recommended to friends/family
Friendly and super helpful staff
Low cost banking

Let me start off by saying that Metro Credit Union - Salem is an absolute gem when it comes to banking in Salem. From the moment I walked through the doors, I was greeted with exceptional customer service that made me feel like a valued member of their banking family.

The staff at Metro Credit Union - Salem are not only friendly but also super helpful. They went above and beyond to answer all of my questions, addressing any concerns I had with patience and expertise. They truly made me feel at ease and confident in their banking services.

One of the standout features of Metro Credit Union - Salem is their low-cost banking options. As someone who appreciates financial stability without breaking the bank, this was a refreshing find. Their fees and rates are incredibly competitive, making it a cost-effective choice for anyone in need of a reliable banking partner.

I would wholeheartedly recommend Metro Credit Union - Salem to my friends and family, as it offers an outstanding banking experience. Whether you're a seasoned pro or new to the world of banking, their team is ready to assist you with a smile on their faces.

To sum it up, Metro Credit Union - Salem provides top-notch customer service, friendly staff, and low-cost banking solutions, making it one of the best banks in Salem. Take my word for it, you won't be disappointed with the level of service and support you'll receive.

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Bank of America ATM

Bank of America ATM in Salem left me pleasantly surprised! Its sleek and modern design immediately caught my attention, creating a welcoming atmosphere. The convenience of having an ATM available 24/7 is unbeatable, helping customers manage their finances anytime. I was impressed by the efficiency of their machines, allowing for quick transactions without any glitches. The user-friendly interface made it a breeze to navigate through various options. Security also seems to be a top priority, with advanced features protecting customers' personal information. If you're seeking a hassle-free banking experience, Bank of America ATM in Salem is definitely a contender for the best bank in town!

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Rockland Trust Bank

Highlights
Good customer service
Easy resolution of issues
Friendly and professional staff

To start off, I must say that I was thoroughly impressed with the level of customer service at Rockland Trust Bank. From the moment I walked through the doors, I was greeted with a warm and friendly smile. The staff here truly knows how to make their customers feel valued and appreciated.

One highlight that stood out to me was how easily they resolved any issues that arose during my visit. Whether it was a question about my account or a concern I had, the staff members at Rockland Trust Bank were quick to listen and address my needs. I didn't have to spend unnecessary time waiting or explaining myself multiple times – they were efficient and attentive.

Moreover, the friendly and professional demeanor of the staff was a breath of fresh air. They took the time to get to know me personally, creating a personal connection that made me feel like more than just a number. It's evident that the staff at Rockland Trust Bank takes pride in their work and genuinely cares about their customers' financial well-being.

In conclusion, Rockland Trust Bank in Salem is a true gem. With their commitment to outstanding customer service and the ability to resolve issues efficiently, this bank goes above and beyond to ensure their customers feel valued. The friendly and professional staff create a welcoming environment that makes banking a pleasant experience. Whether you're a long-time resident of Salem or a newcomer to the area, Rockland Trust Bank is definitely worth considering for all your banking needs.

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Beverly Bank

Beverly Bank in Salem is like a hidden gem waiting to be discovered! From the moment I stepped inside, I was greeted with a warm smile and a sense of professionalism. The staff, oh the staff! They were friendly, knowledgeable, and eager to assist with any banking needs. What impressed me most was their commitment to customer satisfaction - they truly go above and beyond to make you feel like a valued client. And let's not forget about the sleek and modern interior design, it's as if they took a page out of a stylish magazine. If you're in Salem and want a banking experience that's both playful and professional, give Beverly Bank a whirl!

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Institution for Savings

Located in the heart of Salem, Institution for Savings left me pleasantly surprised with its charming and efficient services. The staff was not only friendly, but also well-informed and always ready to assist me with a smile. The sleek and modern interior design made my banking experience feel refreshing and contemporary. With a wide array of financial products to choose from, Institution for Savings truly caters to the diverse needs of its customers. From convenient online banking options to competitive interest rates, this bank undoubtedly stands out among the rest. My visit to Institution for Savings in Salem was a delightful one, and I highly recommend it to anyone seeking a stellar banking experience.

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M&T Bank

Highlights
Great customer service
No monthly bank fees
Amazing staff

Let me start by saying that M&T Bank truly impressed me with their great customer service. From the moment I walked through the doors, I was greeted with warm smiles and helpful staff members eager to assist me. It's always a pleasure to encounter a bank that prioritizes the needs and satisfaction of their customers.

One of the standout features of M&T Bank is the fact that they have no monthly bank fees. I cannot stress enough how refreshing it is to find a bank that doesn't burden its customers with unnecessary charges. With M&T Bank, you can rest assured that your hard-earned money won't be eaten away by fees every month.

Moreover, the staff at M&T Bank is truly amazing. They are not only knowledgeable and efficient in their work but also genuinely caring towards customers. Whether you have a question about your account, need assistance with a transaction, or simply want some banking advice, the staff at M&T Bank is always ready to go above and beyond to help you.

In conclusion, M&T Bank in Salem offers exceptional customer service, no monthly bank fees, and an amazing staff. If you're looking for a banking experience that is both enjoyable and hassle-free, I highly recommend giving M&T Bank a try.

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Marblehead Bank

Highlights
Friendly staff
Efficient service
Helpful and knowledgeable
Great customer service
Personalized experience

Marblehead Bank in Salem is truly a gem amongst the sea of banks in the area. From the moment I stepped foot inside, I was greeted by a friendly staff who made me feel instantly welcome.

One thing that really stood out to me was the efficiency of their service. Whether I needed to open a new account or simply had a question about my existing one, the staff at Marblehead Bank were quick to assist me and ensure that I was taken care of promptly.

But it wasn't just their speed that impressed me, it was also their knowledgeability. The staff were well-informed about their products and services, and were able to answer all my questions with ease and confidence. It's evident that they undergo continuous training to stay up-to-date in the ever-changing world of banking.

What really sets Marblehead Bank apart, however, is their commitment to providing great customer service. They go above and beyond to make sure that each customer has a personalized experience. Whether it's remembering your name or offering tailored financial solutions, Marblehead Bank truly understands the importance of making their customers feel valued.

In conclusion, Marblehead Bank in Salem is a standout among the banking options in the area. With their friendly staff, efficient service, knowledgeable employees, and great customer service, Marblehead Bank provides a top-notch banking experience that is hard to beat. I highly recommend giving them a visit for all your banking needs in Salem.

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St. Jean's Credit Union

St. Jean's Credit Union in Salem is a hidden gem among banks. The moment I stepped inside, I was greeted with a warm smile and a genuine enthusiasm to assist. Their customer service is top-notch, and the staff is incredibly helpful, ensuring that each transaction was smooth and efficient. The modern and well-designed interior created a comfortable atmosphere for banking. But what truly sets St. Jean's Credit Union apart is their commitment to the community. They actively support local initiatives, showcasing their dedication to Salem residents. If you're seeking a bank that combines professionalism, friendliness, and community spirit, look no further than St. Jean's Credit Union.

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